ArmandoHarvey
May 12, 2023
"Awesome Support - Big Thanks to Peggy!"
I reached out to Customer Service today after I got my order and noticed I had picked the wrong type of Glycoflex 3 - I went for the 'mini' when I really needed the 'all weight ranges'. A super cheerful person picked up my call - Peggy was incredibly helpful and gladly assisted me in correcting my mistake. She even double-checked to ensure I wasn't about to mess up again (ordering the tablets instead of the soft chews)! Huge thanks, Peggy!!!!!! You rock!!!!!
kendra.hughes1415
May 12, 2023
"Super simple to chat with"
It was super simple to chat with them, and they really helped me figure out what I needed.
MonicaWright
May 12, 2023
"Ms. Peggy is an Absolute Treasure!!"
Over the past few calls to PetCareRx, I've had the utmost joy chatting with Ms. Peggy! That lady is a real treasure and is consistently so kind and professional! I'm definitely calling back next month just to hear her voice again—Thanks a ton, Ms. Peggy!!
goldenpanda767
May 12, 2023
"Chatting with Gabriella was a delight."
Chatting with Gabriella was a delight. It was really nice to have a conversation with her.
"Supportive Customer Service Crew"
Gabriella was super helpful and informed me about a great deal to kick off PetPlus.
lazygorilla380
May 11, 2023
"Outstanding Service from Pam Madonna"
Pam Madonna was totally professional, super patient, and really knowledgeable. Being a new customer, I had a bunch of questions, and she answered every single one, even when I had to ask some again because I didn’t get it the first time. She’s fantastic at customer service and definitely deserves recognition for how well she handles customers!
"Awesome Support..."
Whenever I place an order with PetCareRX, the service is always top-notch. They communicate directly with the vet clinic and keep the customer in the loop about what’s happening and when. Every detail is taken care of at each stage. It's super easy to get in touch with a rep if you need to chat. I really appreciate the help from the PetCare RX team.
angryduck876
May 10, 2023
"Outstanding Support from Your Team!"
I gotta say, your customer support is top-notch! Today, I got assistance from Pamela, and she was fantastic! Throughout the process, your 'superheroes' in customer service kept me updated on my orders, ensuring the right medications were sent out promptly and that the dosing was spot on to keep our pets safe. Pamela reached out today to help me understand the dosing amounts better. She was incredible—quick to resolve my confusion (my bad!), and she handled everything with such efficiency and a genuine desire to give me the best service possible. Honestly, no other company I deal with comes close to this level of care. Hats off to you all! And I can't forget to mention, your prices are super reasonable, which is what first drew me in... but now it's your amazing customer care that keeps me coming back!
Manuel.Meyer
May 10, 2023
"Gabriella's friendliness and helpfulness were top-notch!"
Gabriella was super friendly and full of info. I really appreciated how she volunteered to look after both our pets without charging extra.
I'm glad that PetRx considered extra savings to ensure we could provide excellent care for our pets by giving us discounts on essentials.
"Unbeatable Prices!"
You guys have the most competitive prices around! Plus, we’ve got a bit of a tricky shipping deal, but your customer service team always ensures that everything arrives as it should. The reps are super professional, friendly, and really helpful!
ChristianMorales
May 10, 2023
"Thanks for the call and the offer for..."
I really appreciate the call and the chance to get a year of PetPlus for free.
blackmouse630
May 09, 2023
"Awesome support from the team"
Really appreciate the complimentary year of savings!
blueladybug330
May 08, 2023
"Exceptional Support from Peggy"
Today, Peggy helped me out with my order. She gave me details about the product and the different quantities I could choose from. Super professional, really knowledgeable, and just plain nice. Thanks to my membership, I saved a good chunk of change on my purchases. Overall, it was a delightful experience.
whitelion378
May 07, 2023
"Great experience with your service!"
The folks at your company are consistently super friendly and ready to assist. They really go the extra mile to help me out with whatever I require.
goldenswan784
May 06, 2023
"Friendly Service from Gabriella"
Gabriella was super nice when I called. It's rare for businesses to actually reach out to customers, so it was refreshing to chat with a real person instead of just a recording.
